Support Center
How Can We Help You?
Our plant experts are here to support you every step of your gardening journey. Get help with orders, plant care, or any questions you might have.
Call Us
Speak directly with our plant experts
+91 1800-PLANTS
Mon-Sun: 8AM-8PM
Live Chat
Get instant help from our support team
Available 24/7
Average response: 2 minutes
Email Support
Send us detailed questions or feedback
help@planthub.in
Response within 4 hours
What do you need help with?
Order Issues
Plant Care Help
Delivery Support
Account Issues
Payment Problems
General Inquiry
Send us a Message
Frequently Asked Questions
How long does delivery take?
Most orders are delivered within 24-48 hours. Premium and rare plants may take 3-5 days for special packaging and care.
What if my plant arrives damaged?
We offer a 100% replacement guarantee. Simply contact us within 24 hours with photos, and we'll arrange a free replacement.
Do you provide plant care instructions?
Yes! Every plant comes with detailed care instructions, and our experts are available for ongoing support via chat or phone.
Can I track my order?
Absolutely! You'll receive tracking information via SMS and email once your order is dispatched.
What's your return policy?
We offer a 7-day return policy for plants that don't meet your expectations, with full refund or replacement options.
Do you deliver to all cities?
We currently deliver to 500+ cities across India. Enter your pincode during checkout to confirm delivery availability.
Need More Help?
What Our Customers Say
“Amazing support team! They helped me revive my dying monstera with detailed care instructions.”
Priya Sharma
Mumbai
“Quick response to my delivery issue. They replaced my damaged plant within 24 hours!”
Rajesh Kumar
Bangalore
“The plant care guidance I received helped me create a beautiful indoor garden. Highly recommended!”
Anita Patel
Delhi
Visit Our Office
Address
PlantHub Headquarters
123 Green Street, Koramangala
Bangalore, Karnataka 560034
Office Hours
Monday - Friday: 9AM - 6PM
Saturday: 10AM - 4PM
Sunday: Closed
Emergency Support
For urgent plant care issues:
+91 98765 43210
Available 24/7